Privacy Policy

Privacy Policy

Effective Date 04/01/2012


The New Normal, LLC owns and operates and operates,,, and, and New Normal Music, LLC owns and operates,, and  We will refer to The New Normal, LLC and New Normal Music, LLC collectively as “we.”  We will refer to these websites collectively as the “Site.”  We have created this Privacy Policy to let you know what information we may collect from you on the Site and how we may use that information.  Please take a moment to review the terms of our Privacy Policy.  By using the Site, you agree to the terms of our Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not use the Site.    


Personal Information We May Collect

You are not required to provide any personal information in order to obtain general access to the Site.  However, in order to access certain information, services or features contained on the Site, we may require you to register or otherwise provide personal information.  For example, we will collect your Name, address, Credit Card, and email address if you register on a Site, and we will collect your name and email address if you send requests, questions or comments to us via e-mail.  We will collect your name, email address, address, phone number and payment information if you purchase merchandise, event tickets or other items on the Site.  Similarly, we will collect your name, business name, email address, address, phone number and credit card information if you purchase advertising on the Site.  

How We May Use Your Personal Information

If you provide us with personal information, we may retain and use that information for any lawful business purpose.  For example, we may use your personal information in order to process and fulfill your requests, and to respond to your questions.  We may also use your personal information to ensure compliance with our policies and applicable law.  Unless you tell us not to, we may use your personal information to contact you with information we think would be of interest to you.  If you do not want to receive this information, please email us at Email messages will also provide you with an opportunity to opt-out  of receiving this information.

We reserve the right to identify you from any information you provide or we collect, and to merge or co-mingle anonymous or non-personally identifiable information about you, your offline and online behavior, and/or your computer or other device (including geographic location) with your personal information for any lawful business purpose.

Disclosure of Personal Information

We may sometimes use other businesses to perform certain services for us, such as providing marketing assistance and data analysis.  We may provide personal information to those businesses when that information is necessary for them to perform their duties.  By making a purchase on the Site or by purchasing advertising on the Site, you consent to our providing your financial information to our service providers and to such third parties as we determine is necessary to process your transactions, such as credit card companies and financial institutions. 

Unless otherwise specified on the Site, we may sell or share your personal information with selected third parties who we think may offer services and/or products that may be of interest to you.  If you do not wish to have your personal information sold to or shared with unaffiliated third parties, please email us at

If we are sold to, or merge with, another company, or declare bankruptcy, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets. 

We reserve the right to disclose user information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities.  We also reserve the right to disclose user information when we believe in good faith that the law requires it.


We may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, which hyperlinks, if any, they “click” on, and where they are located.  We collect this information through the use of technologies such as “cookies” and “IP addresses”, which are discussed in greater detail below.  We may use this data for any lawful business purpose, such as to determine which areas of the Site are most popular, to analyze trends, to conduct research, and to enhance the Site for visitors.  We may also group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request.  [However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.

IP Addresses

An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web.  Web servers, the big computers that “serve up” webpages, automatically identify your computer by its IP address.  We collect IP addresses for purposes of system administration, to report aggregate information to our advertisers, and to track the use of the Site.  When visitors request pages from the Site, our servers log the visitors’ IP addresses.  However, we reserve the right to use IP addresses to identify a visitor only when we feel it is necessary to enforce compliance with the Site’s policies or to protect our service or customers, the Site, or others.

Cookies Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes.  Cookies can make web-surfing easier for you by saving your preferences while you’re at the Site.  The use of cookies is an industry standard -- you’ll find them at most websites.  By showing how and when visitors use the Site, cookies help us see which areas are popular and which are not.  Information such as the total number of visitors and pages viewed is most easily tracked with cookies.  We may use the information from cookies to make improvements and updates to the Site and to tailor our services to our visitors’ needs.

We may use other third parties to help gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our site using cookies.  Their only role is to help us conduct our business and deliver the most relevant products and services.  They are not permitted to use your personal information for any secondary purpose. 

You always have the option of disabling cookies using your browser preferences.  You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.  However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies.  You may get cookies from our advertisers or other third parties with links on the Site.  We do not control these cookies.  The use of advertising cookies sent by third-party servers is standard in the Internet industry.


The Site may permit users to post comments on blog entries and on-demand audio streams.  Remember that any information you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal, financial or other information.  Use of community functions is at your own risk.


There may be links to other sites from the Site’s pages that take you outside the Site.  These other sites may send their own cookies to visitors, collect data or solicit personal information.  The privacy policies of these other sites may be significantly different from this Privacy Policy.  We are not responsible for the content or privacy practices of these other sites, and cannot guarantee the security of any of your personal information collected there.

SECURITY Protecting the security of your personal information is very important to us.  When you transmit personal information to our servers, your information is protected by both a “firewall” (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption.  Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems.  Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.


This Site is not intended for children under 13.  We do not knowingly collect information from children under the age of 13 on the Site. 


The terms of this Privacy Policy may change from time to time.  Any changes will be posted on this page.  We encourage you to check this page periodically for any changes.  Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.


Any questions that you may have regarding this Privacy Policy should be directed to us at:
The New Normal LLC, 606 Alamo Pintado Rd., #3-175, Solvang, CA 93463 or